Welcome to Star Steel (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”)
govern your use of our website located at https://starsteel.com/ (the “Site”) and any related
services, including gate and garage door repair, installation, maintenance, and automation
services provided by Star Steel across the Los Angeles area (collectively, the “Services”).
By accessing or using our Site or requesting our Services, you agree to be bound by these
Terms. If you do not agree with any part of these Terms, you must not use our Site or Services.
1. Scope of Services
Star Steel provides professional gate and garage door fabrication, installation, repair, and
automation services for residential and commercial properties in the Los Angeles area. We
reserve the right to modify, suspend, or discontinue any aspect of our Services at any time
without prior notice.
2. Estimates, Scheduling, and Cancellations
● Estimates: Any quotes or price estimates provided by Star Steel are based on initial
evaluations and are subject to change upon a detailed physical inspection of the job site
or due to unforeseen material cost changes.
● Scheduling: We strive to arrive within the scheduled time window. However, unforeseen
delays such as traffic or weather conditions may occur. We will make reasonable efforts to
communicate any delays.
● Cancellations: If you need to cancel or reschedule a service appointment, please notify
us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
3. Payments and Billing
Payment terms will be agreed upon prior to the commencement of any work. Unless otherwise
specified in writing:
● Payment is due immediately upon the completion of the requested services or installation.
● We accept major credit cards, checks, and other approved payment methods.
● Late payments may be subject to interest fees and collection costs to the maximum extent
permitted by law.
4. Warranties and Limitations of Liability
We take pride in our craftsmanship. Star Steel provides a limited warranty on labor and
installation services as specified in your service contract. Manufacturer warranties apply
separately to parts, motors, and materials used.
To the maximum extent permitted by applicable law, Star Steel shall not be liable for any
indirect, incidental, special, consequential, or punitive damages, or any loss of profits or
revenues, whether incurred directly or indirectly, resulting from your use of our services or any
malfunction of gate or garage door systems due to normal wear and tear, lack of proper
maintenance, or unauthorized modifications by third parties.
5. Intellectual Property
All content, branding, logos, graphics, and text on the Site are the exclusive property of Star
Steel. You may not reproduce, distribute, or modify any content from our Site without our explicit
prior written consent.
6. Privacy Policy
Your use of our Site and Services is also governed by our Privacy Policy. Please review our
policy to understand how we collect, use, and protect your personal information.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of
California, without regard to its conflict of law principles. Any legal action or proceeding arising
under these Terms shall be brought exclusively in the courts located in Los Angeles County,
California.
8. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted
on this page with an updated effective date. Your continued use of our Site or Services after any
modifications indicates your acceptance of the updated Terms.
9. Contact Information
If you have any questions, concerns, or requests regarding these Terms and Conditions, please
contact us at:
Contact Detail Information
Star Steel
Address 16131 Valerio St, Van Nuys, CA 91406
(818) 885-8979
info@starsteel.com
https://starsteel.com/
Effective Date: June 25, 2026
