At Star Steel (“we”, “us”, “our”), we respect your privacy and are committed to protecting the
personal information you share with us. This Privacy Policy describes how we collect, use,
disclose, and safeguard your information when you visit our website https://starsteel.com/ (the
“Site”) or when you utilize our gate and garage door repair, installation, maintenance, and
automation services across the Los Angeles area.
Please read this Privacy Policy carefully. By accessing our Site or utilizing our services, you
consent to the data practices described in this policy.
1. Information We Collect
We may collect personal information from you in various ways, including when you visit our Site,
request an estimate, schedule a service, call our team, or communicate with us. The types of
information we collect include:
● Contact Data: Your name, service address, billing address, phone number, and email
address.
● Service Details: Information about your property, garage door, gate, access control
systems, or specific service requests and histories.
● Financial Data: Payment details, credit card numbers, or checking account information
processed securely through our authorized payment vendors to finalize your invoices.
● Technical and Usage Data: Your IP address, browser type, operating system, and
information on how you interact with our Site via cookies or analytics tools.
2. How We Use Your Information
Star Steel uses the collected information to deliver exceptional service and manage our
business operations. Specifically, we use your details to:
● Provide, operate, and maintain our gate and garage door services.
● Process service requests, dispatch technicians, and manage appointments.
● Send invoices, process payments, and provide service warranties.
● Communicate with you regarding updates, administrative changes, or service inquiries.
● Improve our website performance, marketing efforts, and overall customer experience.
● Comply with applicable legal obligations or respond to lawful requests.
3. Sharing and Disclosing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your
information in the following limited circumstances:
● Service Providers: We may share data with trusted third-party vendors who perform
services for us, such as payment processing, customer management platforms (CRMs),
or communication tools. These providers are bound by strict confidentiality agreements.
● Legal Compliance: We may disclose information if required by law, subpoena, or to
protect the rights, property, and safety of Star Steel, our clients, or the public.
● Business Transfers: In the event of a merger, acquisition, or sale of company assets,
client information may be transferred as a business asset.
4. Cookies and Tracking Technologies
Our Site may use “cookies” and similar tracking technologies to enhance your browsing
experience. Cookies help us analyze web traffic and understand which sections of our site are
most useful. You can choose to accept or decline cookies through your browser settings, though
doing so may affect your ability to fully experience some features of the Site.
5. Data Security
We implement a variety of standard administrative, technical, and physical security measures
designed to safeguard your personal information from unauthorized access, loss, alteration, or
disclosure. However, no electronic transmission over the internet or data storage system can be
guaranteed 100% secure.
6. Children’s Privacy
Our website and services are intended for a general adult audience and are not directed to
individuals under the age of 13. We do not knowingly collect personal information from children
under 13.
7. Your Privacy Rights
Depending on your location, you may have specific rights regarding your personal data under
California law (such as the CCPA/CPRA). These rights may include requesting access to the
personal data we hold about you, requesting corrections to inaccurate data, or requesting the
deletion of your personal details, subject to certain legal exceptions.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. When updates are made, we will
revise the “Effective Date” at the top of this page. We encourage you to review this policy
periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your
personal information is handled, please contact Star Steel at:
16131 Valerio St, Van Nuys, CA 91406
(818) 885-8979
info@starsteel.com
starsteel.com
Effective Date: June 25, 2026
